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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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hankskiAR15

January 14, 2026

5  out of  5
rating by hankskiAR15
"Long time customer, very professional and caring. Would highly recommend."
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Martina Buchanan

January 12, 2026

5  out of  5
rating by Martina Buchanan
"Mario was so nice to talk to. He even recommended bundling home and auto insurance to get the a cheaper rate. He was very polite too."
We responded:
"Martina, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Gabrielle"
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Dana Ammons

January 12, 2026

5  out of  5
rating by Dana Ammons
"Roni was wonderful. She was extremely informative and answered all my questions."
We responded:
"Dana, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Gabrielle "
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Stephen Devon

December 29, 2025

4  out of  5
rating by Stephen Devon
"Representative was very good and did what he could to lower my rates but end of day I don’t understand why’s I can’t get lower rates on four cars with two drivers and paying so much for a 2010 Lexus 10iles"
We responded:
"Stephen, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Gabrielle"
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week lye

December 29, 2025

5  out of  5
rating by week lye
"I really appreciate how calmly they explain everything making process easy to understand and follow. Truly they helped me to have an affordable options to get my auto insurance."
We responded:
"We care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Gabrielle"
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Nola Decatur

December 26, 2025

5  out of  5
rating by Nola Decatur
"Transitioned 3 rental properties to State Farm Insurance and from beginning to end the entire process was informative, professional and a pleasant experience. All my questions were answered, infact I learned something new about the connection between your Insurance and your mortgage! Roni was an absolute pleasure to work with! Highly recommend if you're thinking it's time to shop around for a more affordable property insurance company."
We responded:
"Nola, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Gabrielle"
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Baruch

December 23, 2025

5  out of  5
rating by Baruch
"Mrs Roni was very informative and knowledgeable and made my process much easier than anticipated. Ap"
We responded:
"Baruch, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Gabrielle"
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Pat Shuford

December 17, 2025

5  out of  5
rating by Pat Shuford
"The agent, Robert, was very efficient, courteous, patient and professional. Robert helped me resolve my problem quickly regarding my bundled insurances. Thanks again Robert."
We responded:
"Pat, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Gabrielle"
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Brandon West

December 9, 2025

5  out of  5
rating by Brandon West
"I recently switched my auto insurance to State Farm, and the experience was outstanding thanks to Roni Dailey. She made the entire transition incredibly smooth and seamless. Roni was extremely knowledgeable, followed up with me multiple times, and made sure I fully understood everything along the way. Her communication and professionalism truly stood out. I couldn’t have asked for a better experience—highly recommend!"
We responded:
"Brandon, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Gabrielle "
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Ashley Pittman

December 8, 2025

5  out of  5
rating by Ashley Pittman
"State Farm was great and patient. The agent Tavon explained everything in the policy and what I will be getting. Plus how much I saved. Glad I switch insurance companies and have an actual person to talk to, plus talking to the same person every time to help."
We responded:
"Ashley, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Gabrielle"
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Beverly Gibson

December 6, 2025

5  out of  5
rating by Beverly Gibson
"Roni is a very nice person. We got along very well and she is very informative and helpful. Thank you Roni for all your help."
We responded:
"Beverly, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Gabrielle "
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Terese F.

December 2, 2025

5  out of  5
rating by Terese F.
"TaVon Coleman was extremely helpful and patient in explaining my optional coverages along with the prices. He responded promptly when I asked questions. I saved a lot of money on both car and homeowners insurance with State Farm!"
We responded:
"Terese, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Gabrielle "
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Jaki Bradley

November 28, 2025

5  out of  5
rating by Jaki Bradley
"This was one of the most positive experiences I have had with an insurance agent in years. Roni Dailey was professional, detailed oriented, patient, and holds a wealth of knowledge regarding auto & home insurance policies. She showed me how I could keep the same coverage that I had with another auto insurance company for half of my current premium. Additionally, because of her tenacity, I will be switching the homeowner policy as well. I highly recommend. Ms. Dailey & State Farm, Timonium, MD!"
We responded:
"Jaki, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Gabrielle"
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Khadijah Khan

November 26, 2025

5  out of  5
rating by Khadijah Khan
"My experience has been a pleasant one all around. Roni gave me all the information I needed to make an informed decision to switch from GEICO and got me a better rate. I’m hopeful that State Farm will be what I need long terms as it comes to insurance. Thank you for making this a seamless transition Roni."
We responded:
"Khadijah, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Gabrielle"
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Bal Barcarcel

November 25, 2025

5  out of  5
rating by Bal Barcarcel
"Roni was very knowledgeable and very detailed in explaining coverage. She was able to answer my questions / concerns. This is the insurance I would recommend especially the people you interact."
We responded:
"Bal, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Gabrielle "
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paula liebno

November 20, 2025

5  out of  5
rating by paula liebno
"They helped me get my insurance down and are saving me $70 a month. Roni is awesome. She is very helpful. Took the time out to explain everything to me. Saved me money. And she is hilarious. I’m glad I switched!! Thank you!"
We responded:
"Paula, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Gabrielle "
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Heyan

November 19, 2025

5  out of  5
rating by Heyan
"The 5 star is only for Mario. I had problems with my insurance adjuster for a house fire and Mario was able to connect me to their manager promptly. He also have experience with cars and is very knowledgeable about car insurance and helped educate me about auto insurance. He was very patient and understanding in educating a newbie like me. Yes, this guy deserves a raise especially since the holiday is coming up."
We responded:
"Heyan, thank you for sharing this awesome feedback about Marios service! - Gabrielle "
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Jason Morris

November 18, 2025

5  out of  5
rating by Jason Morris
"Roni helped me with a quote for home and auto and was so helpful and gave me a great rate compared to All State. A plus service!!"
We responded:
"Jason, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Gabrielle "
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Oswaldo Alvarado Alvarado

November 14, 2025

5  out of  5
rating by Oswaldo Alvarado Alvarado
"Amabilidad y responsabilidad muy buen trato de parte de la agente recomendados"
We responded:
"Oswaldo, ¡muchas gracias por tu recomendación! Nos alegra saber que recibiste un trato amable y responsable. Siempre estamos aquí para ayudarte con lo que necesites. - Gabrielle "
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Jerome

November 11, 2025

5  out of  5
rating by Jerome
"This agency specializes in customer service, competence, imagination and courtesy with a can-do spirit when approached."
We responded:
"Jerome, thank you for taking the time to leave us a 5-star review! We are so glad you were happy with our service. - Gabrielle"
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West Law Firm

November 7, 2025

5  out of  5
rating by West Law Firm
"Working with Roni was like working with an old friend. She made the process seamless and very easy. I will recommend her to all of my family, friends and clients."
We responded:
"Thank you so much for your kind words about my team. We are honored to assist you with your insurance needs. - Cyndi "
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Kevin Smith

November 5, 2025

5  out of  5
rating by Kevin Smith
"Marios customer service was excellent"
We responded:
"Kevin, thank you for the five star review! We appreciate you and your business. - Gabrielle "
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Carlotta Vaughn

November 5, 2025

5  out of  5
rating by Carlotta Vaughn
"Tavon was very helpful and knowledgeable"
We responded:
"Carlotta, thank you for sharing this! I am glad your insurance experience was so positive. - Gabrielle"
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donye bethea

November 4, 2025

5  out of  5
rating by donye bethea
"Tavon good ."
We responded:
"Donye, thank you so much for the positive review! We appreciate you. - Gabrielle"
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Darren McDonald

November 3, 2025

5  out of  5
rating by Darren McDonald
"Mr. Coleman (TaVon) was very helpful throughout the process. Definitely recommend his service."
We responded:
"Darren, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Gabrielle"